Cant accept my Son's calls. :-(

For a few weeks now, every time my son calls, It hangs up when I press 5 to accept the call. It is so frusterating! anyone know why this could be happening? I called Ic solution and they said they will investigate it and call me back. 

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Comments

  • Have you tried going thru Jail Call Services there online and in most cases they can get you cheaper calls once they figure out the problem
  • I called Ic Soluation AGAIN, they have not yet checked the problem as they told me they would a few weeks ago. " sigh" I talked to the manager and she said they will put a special note in to have it looked at RIGHT AWAY. I miss talking to my son. His Grandmother passed away yesterday at noon and would like to let him know. :-(

  • Frustrating....
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